The first standards under the Accessibility for Manitobans Act, the Customer Service Standards, will take effect for the private sector this fall. These standards plan for actions, policies and practices to remove and prevent barriers to accessibility in customer service.
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“New rules that require Manitoba businesses and organizations to be more accessible to customers with disabilities are now in effect, which a local advocate says will help open new opportunities.”
A new accessibility standard came into effect on Monday, requiring all public and private organizations in the province with one or more employees to identify and remove any barriers to accessible customer service, or find alternatives to benefit clients with disabilities.
The regulations are part of the Accessibility for Manitobans Act, which was established in 2013.
To know more about the Act, visit http://www.accessibilitymb.ca/index.html
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